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Support XFINITY Internet How do I avoid overage charges?

Introduction

This information applies only to XFINITY Internet customers in Huntsville and Mobile, Alabama; Tucson, Arizona; Atlanta, Augusta and Savannah, Georgia; Central Kentucky; Maine; Jackson, Mississippi; Knoxville, Nashville and Memphis, Tennessee; and Charleston, South Carolina who are not enrolled in the Flexible-Data Option.

To learn more about the Flexible-Data Option, see What is the new Flexible-Data Option?

To avoid overage charges, you must not exceed your monthly data usage plan amount each month. To help you estimate your data usage, please visit http://xfinity.com/datacalculator. If you are an account holder, you can view your current usage and usage history by signing in to your Usage Meter Details page.

Find this article at:

http://customer.comcast.com/help-and-support/internet/data-usage-trials-avoid-usage-charges/