Why are you making this change?

Updated 4/5/2013 3:27:05 PM by Comcast Expert
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Introduction

Frequently asked questions about excessive use of data.

Why are you making this change?

We've always said that as the marketplace and technology changes, so would we. We've also always said that we would evaluate customer data usage, and a variety of other factors, and make adjustments as the marketplace evolved. Over the last several years, we have periodically reviewed this plan, and for the past several months we have been analyzing the market and our process and think that now is the time to begin to move to a new approach.

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