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Support XFINITY Internet Why are you making this change?

Introduction

Frequently asked questions about our data usage plans.

As the marketplace and technology change, we do too. We evaluate customer data usage, and a variety of other factors, and make adjustments accordingly. Over the last several years, we have periodically reviewed various plans, and recently we have been analyzing the market and our process through various data usage plan trials.

For an overview of our multiple trial approaches, please see What XFINITY Internet Data Usage Plans will Comcast be Launching?

Find this article at:

http://customer.comcast.com/help-and-support/internet/data-usage-why-are-you-making-this-change/