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We offer multiple speed tiers, each with a range of speeds. To experience speeds on the higher end of your tier, try following our tips.
When you upgrade your speed tier, you may experience speeds faster than your plan allows for at first. So when you start getting your provisioned speeds, it may seem like you’re getting slower Internet speeds.
If the speeds are on the low side of your speed tier, power cycle your modem. If this doesn’t result in an increase in speed, check to see which type of modem you have. Some modems weren’t designed to take advantage of our new speeds, and you may need to upgrade to a new one. Take a look at our Comcast Approved Modem List to see if your modem is certified for our network.
Then check out some of our other suggestions for getting the most from your XFINITY Internet service.
Discover all the ways to get the most out of your XFINITY Internet service. Learn how to maximize your XFINITY internet experience!
Resetting your cable or XFINITY Voice modem can repair certain modem issues. Follow a few easy steps to reset your modem!
Are you having connectivity problems with your XFINITY Internet? Troubleshoot basic XFINITY Internet connectivity issues here.
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