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By installing anti-virus software, you can prevent your computer from getting viruses and other malware. Do you already have it installed?
The best way to tell if you have anti-virus software installed is to use the Security Center feature on your Microsoft operating system. When you select this option, you’ll be presented with a status for:
You can do this by following these simple steps:
You’ll be notified in your system tray (bottom right of window) if there are new updates available to you.
If the steps mentioned above fail, this may be an indication that a bot has compromised your computer as it usually blocks access to the Microsoft Update servers. A professional technician should be contacted to remove the bot. We recommend McAfee Virus Removal Service. McAfee provides this service for an additional fee.
You can repeat these steps to see if more updates are available, and you may need to repeat these steps several times to complete the operating system update.
Remember that we provide the Norton Security Suite at no additional charge to all XFINITY Internet customers.
Find out if your computer is infected with a bot. Malicious software can harm your computer, be aware of common signs and identifiers of your XFINITY Internet from Comcast.
Was your Norton Security Suite service cancelled? Learn what happens when your Norton Security Suite is cancelled here.
XFINITY Internet provides personal protection from malicious software. Visit us today and learn all about our Constant Guard Protection Suite.
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