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When you connect your computer directly to your cable modem, you’re assigned a unique IP (Internet Protocol) address. This is essentially your address on the Internet. Should you reconfigure your home network, or buy a new router, you’ll need to release your IP address before you can reconnect to the Internet. Otherwise, our servers won’t recognize your new router or reconfiguration.
Releasing your IP address is easy. Just follow the simple steps below for your cable modem or digital voice modem (eMTA).
Follow these quick steps to use your router.
Find out specific information about Comcast-supported routers, gateways, and adapters.
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