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Find out more about your email sending limitations and settings.
Comcast works hard to make sure your email experience is as easy and safe as possible. By placing limitations on the amount and size of email an account can send, we can help prevent spam accounts from filling your inbox.
Comcast has put the following sending limits in place for our residential XFINITY Internet customers:
Comcast blocks certain file extensions that are often associated with spam or harmful software. The following email attachment types are not allowed:
If you send out a large number of legitimate, requested email messages per day, we encourage you to reduce your daily volume to 1,000 email recipients.
We also suggest upgrading to a business email account through Comcast Business Services, which provides higher daily email limits that may meet your needs.
Want to take the hassle out of setting up your email? With XFINITY Signature Support, our affordable premium support service, you can hand off the work to us. XFINITY Signature Support gives you round-the-clock access to live experts who can assist you with any tech need. They can even adjust your settings and fix your problems remotely, without you having to return to a store or service center. Learn more now.
When you are having trouble sending file attachments, check out these tips from XFINITY on renaming files to successfully send your attachments.
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