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Be sure you’re using an approved XFINITY Internet and/or XFINITY Voice device.
Use the DOCSIS Device Information Center to easily check that your device is approved for XFINITY Internet and/or XFINITY Voice services. The DOCSIS Device Information Center provides a list of all currently approved cable modems and eMTA devices. You can also use this site to ensure your device is compatible with the service level you subscribe to.
Now you can download EasySolve, a troubleshooting application for XFINITY Internet. It optimizes your PC, provides outage resolutions and more, giving you a smooth Internet experience.
For more information on this topic, please visit our Help and Support Forums.
Learn about the XFINITY Voice modem requirements for the XFINITY Voice home phone service from Comcast.
Find out why your internet may be slower due to a modem. If you want to enjoy the fastest internet speeds consider upgrading your modem for XFINITY Internet from Comcast.
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