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Support XFINITY Internet Minimum System Requirements to Run XFINITY Internet Service

Introduction

Check if your computer meets our minimum requirements.

How It Works

To get the most out of your XFINITY Internet experience, your computer will need to meet the minimum system requirements. Please choose the speed tier that you subscribe to below:

Specifications

Speeds up to 20 Mbps

Processor speed

Windows 7

1 GHz or higher 32-bit or 64-bit

Windows XP/2000

300 MHz or higher

Vista

1.5 GHz or higher

Mac OS 10.4 or higher

Power PC G3 or higher

Memory

Windows 7

1 GB (32-bit) or 2 GB (64-bit)

Windows XP/2000

128 MB

Vista

512 MB

Mac OS 10.4 or higher

256 MB

Hard drive space

Windows 7

16 GB (32-bit) or 20 GB (64-bit)

Windows XP/2000

150 MB

Vista

150 MB

Mac OS 10.4 or higher

100 MB

Input device

CD-ROM

 

Ethernet

10/100 Fast Ethernet

 

Browser

IE 6.0, Firefox 2.0, Safari 2.0

 


Speeds up to 30 Mbps

Processor speed

Windows 7

1 GHz or higher 32-bit or 64-bit

Windows XP/2000

750 MHz or higher

Vista

1.5 GHz or higher

Mac OS 10.4 or higher

600 MHz or higher

Memory

Windows 7

1 GB (32-bit) or 2 GB (64-bit)

Windows XP/2000

256 MB

Vista

512 MB

Mac OS 10.4 or higher

256 MB

Hard drive space

Windows 7

16 GB (32-bit) or 20 GB (64-bit)

Windows XP/2000

150 MB

Vista

150 MB

Mac OS 10.4 or higher

100 MB

Input device

CD-ROM

 

Ethernet

10/100 Fast Ethernet

 

Browser

IE 6.0, Firefox 2.0, Safari 2.0

 


Speeds up to 50 Mbps

Processor speed

Windows 7

1 GHz or higher 32-bit or 64-bit

Windows XP/2000

1 GHz or higher

Vista

1.5 GHz or higher

Mac OS 10.4 or higher 

800 MHz or higher

Memory

Windows 7

1 GB (32-bit) or 2 GB (64-bit)

Windows XP/2000

256 MB

Vista

512 MB

Mac OS 10.4 or higher

256 MB

Hard drive space

Windows 7

16 GB (32-bit) or 20 GB (64-bit)

Windows XP/2000

150 MB

Vista

150 MB

Mac OS 10.4 or higher

100 MB

Input device

CD-ROM

 

Ethernet

10/100 Fast Ethernet

 

Browser

IE 6.0, Firefox 2.0, Safari 2.0

 


Speeds Over 100 Mbps

Processor speed

Windows 7

2.0 GHz Intel Core
Duo/Athlon II or faster

Mac OS 10.6 or higher

2.0 GHz Intel Core 2
Duo or faster

Memory

Windows 7

2 GB

Mac OS 10.6 or higher

2 GB

Hard drive space

Windows 7

3 GB

Mac OS 10.6 or higher

3 GB

Input device

CD-ROM

 

Ethernet

Gigabit Ethernet

 

Browser

Internet Explorer 8, Firefox 3.6, Safari 4.0,
Chrome 4.0, Opera 10.0

 

Additional Information

For speeds over 100Mbps: Alternate hardware and operating systems that can use the Internet will work with this service; however, we can’t demonstrate in testing that such devices and operating systems can attain the full provisioned rate of broadband speed.

Actual speeds may vary depending on the number, performance, and configuration of the following:

  • Connected PC or connecting PCs
  • Hardware (Processor (Single Core, Multi Core), RAM, Hard Drive (write speed capabilities))
  • Router and connecting adapters (Gigabit Ethernet required for 100M)
  • Software Applications
  • Web Browser/Browser Plug-ins (Flash/Java)
  • Website/Server Limitations (Not all speed test sites are capable of testing 100M)
  • Network Congestion

For optimal performance, consult your equipment manufacturer/software developer for required upgrades, configuration updates, or troubleshooting guides. 

Find this article at:

http://customer.comcast.com/help-and-support/internet/requirements-to-run-xfinity-internet-service/