Configure Apple Mail 5 and up for XFINITY email

Updated 4/24/2012 9:04:36 PM by Comcast Expert
Email
Close

Email this

A link to "Configure Apple Mail 5 and up for XFINITY email" will be sent via email.

Required

Required

Required

Required

Send me a copy
or Cancel

We hate spam. The information you've
entered will not be shared or sold.




Introduction

To configure Apple Mail 5 and up to work with XFINITY email, follow the steps below.

  1. Click Mail and go to Preferences.
  2. Click Accounts and then click the + icon in the lower left corner.
  3. In the first window, enter the following:
    • Full Name: Your Name
    • Email Address: Your full email address (username@comcast.net)
    • Password: Your email password.
  4. Click Continue.
  5. Apple Mail should be able to find the servers for Comcast when you click Create. If so skip to step 16.
  6. On the Incoming Mail Server step:
    • Account Type should be POP
    • Incoming mail server should be mail.comcast.net
    • User should be the first part of your email address (left of the @ symbol). For example, if your email address is johndoe@comcast.net, type in johndoe.
    • Password should be your email password.
  7. Click Continue.
  8. On the Incoming Mail Security step:
    • Put a checkmark in the Use Secure Sockets Layer (SSL) box.
    • Authentication should be Password.
  9. Click Continue.
  10. On the Outgoing Mail Server step:
    • Description should be Comcast or something else to remind you this is for your Comcast.net email account.
    • Outgoing mail server should be smtp.comcast.net  
    • Put a checkmark in Use Authentication. Put in username and password.
  11. Click Continue.
  12. On Outgoing Mail security step:
    • Put a checkmark in the box by Use Secure Sockets Layer (SSL).
    • Authentication should be Password.
  13. Click Continue.
  14. Click Create.
  15. You should now be at the Accounts window.
     


 

  1. Click the Advanced tab.
  2. Change the port to 995.
  3. Make sure Use SSL is check marked.
  4. Make sure Authentication is Password.

  1. Go back to the Account Information tab.
  2. Click the drop down bar for Outgoing Mail Server (SMTP) and choose Edit SMTP Server List.
  3. Click the Advanced tab.
  4. Either Use default ports or Use custom port (set to 465) should be chosen.
  5. Make sure Use Secure Sockets Layer (SSL) has a checkmark.
  6. Make sure Authentication is Password and that User Name and Password are filled in.
  7. Click OK
  8. Click the red button in the upper left and choose to save changes.
     

Congratulations! You're done configuring your Apple Mail client to send and receive XFINITY email.

Your Dashboard

Get Personalized Help

Sign In to get these great features and more:

  • Real-time service connection status
  • Appointment reminders

 

Comcast Customer Guarantee Seal

Our customer guarantee
is our promise to you.
Learn more