Updated
4/24/2012 9:04:36 PM
by
Comcast Expert
Introduction
To configure Apple Mail 5 and up to work with XFINITY email, follow the steps below.
- Click Mail and go to Preferences.
- Click Accounts and then click the + icon in the lower left corner.
- In the first window, enter the following:
- Full Name: Your Name
- Email Address: Your full email address (username@comcast.net)
- Password: Your email password.
- Click Continue.
- Apple Mail should be able to find the servers for Comcast when you click Create. If so skip to step 16.
- On the Incoming Mail Server step:
- Account Type should be POP
- Incoming mail server should be mail.comcast.net
- User should be the first part of your email address (left of the @ symbol). For example, if your email address is johndoe@comcast.net, type in johndoe.
- Password should be your email password.
- Click Continue.
- On the Incoming Mail Security step:
- Put a checkmark in the Use Secure Sockets Layer (SSL) box.
- Authentication should be Password.
- Click Continue.
- On the Outgoing Mail Server step:
- Description should be Comcast or something else to remind you this is for your Comcast.net email account.
- Outgoing mail server should be smtp.comcast.net
- Put a checkmark in Use Authentication. Put in username and password.
- Click Continue.
- On Outgoing Mail security step:
- Put a checkmark in the box by Use Secure Sockets Layer (SSL).
- Authentication should be Password.
- Click Continue.
- Click Create.
- You should now be at the Accounts window.

- Click the Advanced tab.
- Change the port to 995.
- Make sure Use SSL is check marked.
- Make sure Authentication is Password.

- Go back to the Account Information tab.
- Click the drop down bar for Outgoing Mail Server (SMTP) and choose Edit SMTP Server List.
- Click the Advanced tab.
- Either Use default ports or Use custom port (set to 465) should be chosen.
- Make sure Use Secure Sockets Layer (SSL) has a checkmark.
- Make sure Authentication is Password and that User Name and Password are filled in.
- Click OK
- Click the red button in the upper left and choose to save changes.
Congratulations! You're done configuring your Apple Mail client to send and receive XFINITY email.