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Support XFINITY Internet Configure Mozilla Thunderbird 16.0 and Up for Comcast Email

Introduction

To configure your Mozilla Thunderbird client to work with Comcast email, follow the steps below.

How to Configure Mozilla Thunderbird 16.0 and Up

  1. Open Mozilla Thunderbird.
  2. Click the Tools menu and select Account Settings.
  3. Click the Account Actions button in the bottom left, then select Add Mail Account.
  4. Enter your name into the Your name field, your full email address into the Email Address field, and your password into the Password field. Click Continue.
    On the Mail Account Setup screen, user's name, email and password information has been input into the appropriate fields.
     
  5. Click Manual config.
    On the Mail Account Setup screen, the Manual Config button is highlighted.
     
  6. For the Incoming: line:
    • Select IMAP from the drop-down box.
    • In the Server hostname field, enter imap.comcast.net.
    • Select SSL/TLS from the drop-down box under SSL.
    • Confirm the Port field contains 993.
    • Authentication Method should be set to Autodetect.
  7. For the Outgoing: line:
    • In the Server hostname field, enter imap.comcast.net.
    • Select STARTTLS from the drop-down box under SSL.
    • Enter 587 into the Port field.
    • Authentication Method should be set to Autodetect.
      On the Mail Account Setup screen, selections for IMAP, SMTP and SSL have been made in the Server hostname section.
       
  8. Click Re-test.
  9. Click Create Account.
  10. Click OK.
Congratulations! You're done configuring your Mozilla Thunderbird client to send and receive Comcast email.

Find this article at:

http://customer.comcast.com/help-and-support/internet/setting-up-thunderbird/