Getting started with Text Messaging service

Updated 3/9/2012 8:56:29 PM by Comcast Expert

Email this

A link to "Getting started with Text Messaging service" will be sent via email.

Recipient's name:

Required

Recipient's email address:

Required

Your name:

Required

Your email address:

Required

Send me a copy

Security Code:

or Cancel

We hate spam. The information you've
entered will not be shared or sold.

All the details and information you need to get started with our Text Messaging service.

You must be an XFINITY Voice residential customer
- Call 1-800-COMCAST or order here

You will need to have an eligible smartphone, device (iPad, tablet, etc.) or PC and be the primary account holder
- Currently, we are not able to support:
  - BlackBerry devices
  - Secondary user accounts

Text Messaging is available via XFINITY Mobile app and XFINITY Connect Service
- In order to use theXFINITY Mobile app, you will need to download the app.
  For more information click here and select your device type.

Once you have completed the download:
- Go to the Messages section of the XFINITY Mobile app and then go to the Text tab.
  Follow the onscreen instructions for activating the feature.
- Text Messaging is included at no additional charge for all XFINITY Voice subscribers until May 31, 2012. Beginning June 1, 2012, Text Messaging will remain free for Unlimited Voice customers, while Local with More Voice customers will incur a charge of $2.95 per month.

Comcast Customer Guarantee Seal

Our customer guarantee
is our promise to you.
Learn more