How do I verify the Copyright Alert is from Comcast?

Updated on April 08, 2014 at 11:38 PM

Introduction

Frequently asked questions about copyright alerts.

How do I verify the Copyright Alert is from Comcast?

All Copyright Alerts are accompanied by an email sent to the primary Comcast ID on the account. When the email is viewed in XFINITY Connect, look for the Comcast icon in front of the email in the inbox view.

A copyright alert message is displayed

The XFINITY Connect email tab shows a copyright alert message from Comcast

This indicates the message has been verified as an authentic Comcast email.

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How do I verify the Copyright Alert is from Comcast?

Introduction