Updated
12/28/2011 2:20:00 PM
by
Comcast Expert
Introduction
Want to make sure you set up Outlook Express with Comcast correctly? It only takes a few steps.
Step 1
Start Outlook Express from the Quick Launch toolbar or by double-clicking the icon on your desktop.
Step 2
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Select Tools from the top menu of Outlook Express, and then choose Accounts... from the drop-down list.
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Step 3
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Select the Mail tab from the top of Internet Accounts window and select your Comcast email account, then click Properties.
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Step 4
In the Mail window, select the General tab.
Step 5
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- Mail account field - enter a descriptive name such as Comcast Mail.
- User Information - enter the name you would like displayed in your outgoing email messages.
- Organization field - skip this field.
- Email Address field - enter your full comcast.net email address but leave the Reply Address field blank.
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Step 6
Select the Servers tab from the top and enter the following:
- POP3 into the My Incoming Mail Server field.
- mail.comcast.net in the Incoming Mail (POP3) field.
- smtp.comcast.net in the Outgoing Mail (SMTP) field.
Step 7
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- Under Incoming Mail Server, enter your user name in the Account Name field (the first half of your Comcast email address), then enter your password in the Password field.
- Check Remember Password if you want Outlook Express to save your password.
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Step 8
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Under Outgoing Mail Server, check My Server Requires Authentication, then click Settings.
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Step 9
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On the Outgoing Mail Server settings page, select Use same settings as my incoming mail server and then click OK.
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Step 10
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Select the Advanced tab at the top and enter the following and then click OK:
- 587 in the Outgoing mail (SMTP) field.
- 110 in the Incoming mail (POP3) field.
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Step 11
Select Close, then start using Outlook Express.
If you have completed all of the steps above and are still experiencing an issue, please call customer service at 1-800-COMCAST.