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Support XFINITY Internet Advanced XFINITY Connect Email Features

Introduction

Get the most out of your email with XFINITY Connect's advanced features.

Overview

Once you've got the basics down, why not try out some of the more advanced features available with XFINITY Connect email? Find out how to do everything from personalize your messages to receive emails from your other accounts on your Comcast address. Want to get the most from your email? We'll show you how.

To find out more about the basics of using XFINITY Connect for your email, see Using XFINITY Connect for Comcast Email.

Change Your Display Name

Your display name is the name that appears in your recipient's From field when you send them an email, and it can be any name you choose.

If you want to change your display name - for example, if you get married or if you want to use a nickname - here's how.

  1. In XFINITY Connect, click the Preferences tab on the right of the navigation bar.
    The Preferences tab is listed on the XFINITY Connect navigation bar.
     
  2. Under XFINITY Connect Preferences, click Email.
    The options for XFINITY Connect Preferences are General, Email, Voice, Address Book and Calendar.
     
  3. Click Composing and in the field labeled Your name on emails will be enter the name you would like to display on your outgoing email messages.
    The Composing section of the XFINITY Connect Email Preferences menu.
     
  4. Click Back to leave Email Preferences.

Create an Email Signature

You can create an email signature that will appear at the bottom of your messages with your name, contact information or other text. With XFINITY Connect, you can create up to 3 at a time.

Here, we'll show you how to set up, edit, and choose a signature, as well as how to set a default signature that will appear on all emails from your account.

  1. In XFINITY Connect, click the Preferences tab on the right of the navigation bar.
    The Preferences tab is listed on the XFINITY Connect navigation bar.
     
  2. Under XFINITY Connect Preferences, click Email.
    The options for XFINITY Connect Preferences are General, Email, Voice, Address Book and Calendar.
     
  3. Select Signature.
    The XFINITY Connect Email Preferences menu lists several options, including Signature.
     
  4. Click Add to create a signature by adding your desired content. You have the options to pick a signature name as well as to format the signature as plain text or HTML.
    The Signature section of the XFINITY Connect Email Preferences menu. Under Signatures there is an Add link to create a new signature.

  5. Click Save.

Edit an Email Signature

  1. In XFINITY Connect, click the Preferences tab on the right of the navigation bar.
    The Preferences tab is listed on the XFINITY Connect navigation bar.
     
  2. Under XFINITY Connect Preferences, click Email.
    The options for XFINITY Connect Preferences are General, Email, Voice, Address Book and Calendar.
     
  3. Select Signature.
    The XFINITY Connect Email Preferences menu lists several options, including Signature.
     
  4. Select the signature you want to edit from the signature list by clicking the pencil icon to the right of it.
    Existing signatures can be edited by clicking a pencil icon that appears to the right of the signature.
     
  5. Edit the name, content or format and click Save.
    After creating the signature, click the Save button in the bottom right corner of the WYSIWYG editor.
     
  6. A signature can be deleted by clicking the x icon to the right of the pencil icon that allows you to edit the signature.

Select an Email Signature When Composing an Email

  1. Click Signatures on the toolbar.
  2. Select the signature you would like to use.
    The signature drop-down menu is available in the compose tool bar.

Select a Default Email Signature

  1. In XFINITY Connect, click the Preferences tab.
  2. Select Email.
  3. Select Signature.
  4. Under Default Account Signature you will have the option to pick a signature for your primary or secondary accounts.
    The Signature settings in the XFINITY Connect Email Preferences menu allow the user to match one of the three saved signatures with either the primary or secondary accounts.

Set up Auto-Reply Messages

If you're going to be away from your email for an extended period of time, like on a vacation or business trip, you can create an auto-reply message. This message will respond immediately to any emails you receive, so you don't have to worry about people waiting for your reply. Here's how.

  1. Sign in to My Account.
  2. Click Users & Preferences.
  3. Click Email Settings, located below the list of usernames in your account.
  4. Click On to turn on Auto Reply and enter the message you want.
  5. Click the yellow Save button.
    The Email Settings Menu in My Account allows the user to configure Spam Filtering, Email Forwarding and Auto Reply.

Add External Email Accounts

Many people have more than one email account. If you have an email account from a third-party service like AOL, Gmail, or Yahoo, you can add the account to your XFINITY Connect email and get all of your messages delivered to one inbox. To learn more, see Add External Email Accounts to XFINITY Connect.

Add Contacts to Your Universal Address Book

Your universal address book is where you store the names and email addresses of anyone you've sent or received messages from, or anyone whose email address you know.

Like the contact list on your mobile phone, the universal address book keeps your contacts information accessible and easy to find - so you don't need to keep email addresses memorized or written down.

There are 2 ways to add contacts to your universal address book.

From the Email Tab

  1. Click on New, and select Contact from the drop-down menu.
    You can create a new contact from the XFINITY Connect Inbox by clicking New under the Email tab and selecting Contact from the drop-down menu.
     
  2. Enter the contact's name. All other fields are optional.
  3. Click Save to create the contact.
    When creating a new contact, there are variety of fields which can be completed. The Save button is at the bottom of the screen.


From the Address Book Tab

  1. Click the NEW CONTACT icon.
    You can create a new contact from the XFINITY Connect Inbox by clicking New under the Email tab and selecting Contact from the drop-down menu.
     
  2. Enter the contact's name. All other fields are optional.
  3. Click Save to create the contact.
    When creating a new contact, there are variety of fields which can be completed. The Save button is at the bottom of the screen.

Make a Group Contact List

With a group contact list, you create a list of email addresses that you can send the same message to all at once. That way, if you want to send an email out to every member of your volunteer group or all the parents in your child's class, you don't have to enter in each address one at a time.

  1. In XFINITY Connect, select the Email tab.
  2. From the drop-down menu, select New.
  3. Select Contact Group.
    You can create a new contact group from the XFINITY Connect Inbox by clicking New under the Email tab and selecting Contact Group from the drop-down menu.
     
  4. Enter a Group Name, and click Create Group.
    You will be taken to the Address Book screen where a Create a New Group pop-up window allows you to enter a group name and the option to click Create Group.
     
  5. Select contacts from your contact list by checking the box next to the desired names. Then, click the Add to Group drop-down menu on the right side of the screen and select the group you want to add your contacts to.
    Add contacts to the group via the Choose contacts to add to this group window.

Create Personal Folders

With XFINITY Connect, you don't only have to keep your messages in your inbox. You can also create personal folders where you can move specific messages or create filters to send certain messages directly. See Setting Up Spam Filters and Blocking Emails to learn more.

Personal folders can help you keep track of emails that involve a certain part of your life, like work or school, or come from a certain group of people. Here's how to create them.

  1. In XFINITY Connect, select the Email tab.
  2. Click on the Create a new folder icon in the left-hand Mailboxes navigation bar.
    On the XFINITY Connect Inbox screen, the Mailboxes navigation bar appears on the right side of the screen. It includes the create a new folder icon, represented by a folder icon with a plus sign.
     
  3. In the Create New Folder pop-up window, enter a name for your personal folder and click OK.
    The Create a New Folder pop-up allows you to name, color-code and place the new folder in relation to the other folders. There is also an RSS update option.
     
  4. Your personal folders will appear in the left-hand Mailboxes navigation bar.
    Your new folder appears under the Mailboxes navigation bar.

Change Your XFINITY Connect View

You can change your email reading panes by clicking on the View tab from the Email tab.
On the XFINITY Connect Inbox screen, the View option allows you to configure your screen in three ways.

Options include:

  • Reading Pane At The Bottom
  • Reading Pane On The Right
  • Reading Pane Off

Find this article at:

http://customer.comcast.com/help-and-support/internet/xfinity-connect-advanced-features/