Use 3-way calling

Updated 6/9/2012 10:50:06 PM by Comcast Expert
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Introduction

Get two other people on the line for convenient conferences.

Enjoy the convenience of 3-way calling with XFINITY® Voice service. You can share good news or plan an outing with more than one friend or family member at a time. 

 

 

It's easy to set up a 3-way call. Here's how:

Follow the steps below to set up a 3-way call. 
  1. Call the first party. 
  2. Press and release the switchhook or flash button. This will put the first party on hold. 
    Note: Customers who do not have a flash button on their telephone may quickly press and release the hook switch on their telephone instead. The hook switch is the switch that is used to hang up the telephone at the end of the call.
  3. Listen for a second dial tone. 
  4. Call the second party to add to the conference call. 
  5. After the second party answers, you can talk privately before reconnecting to the first party. 
  6. Press and release the switchhook or flash button to bring the first party back into the call. 
    Note: If the second party's line is busy or there is no answer, disconnect the second party by pressing and releasing the switchhook or flash button twice. The first party will still be on the line.
 

Note: If the second party's line is busy or there’s no answer, disconnect the second party by pressing and releasing the switchhook or flash button twice. The first party will still be on the line.

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