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Your XFINITY Voice service features Call Waiting — so you won’t have to worry about missing an important call while enjoying a conversation on the phone.
When someone calls while you’re already on the phone, you’ll hear a Call Waiting tone. If you want to answer the second call, simply put the first call on hold. And if you don’t want to answer the second call, ignore it. You can also temporarily cancel Call Waiting so that you won’t be disturbed during important calls. Incoming calls will be forwarded directly to your voicemail. Call Waiting will automatically be restored the next time you pick up your phone.
Note: Call Waiting can interfere with fax calls and dial-up connections to the Internet.
Learn more about what you can do with the Caller ID with Call Waiting feature.
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Another great feature of XFINITY Voice home phone service is the 3-way calling capability. Learn all of the 3-way calling instructions and features.
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