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Support XFINITY Voice Check Voicemail and Call History in XFINITY Connect

Introduction

As an XFINITY Voice customer, you can stay on top of your voicemail messages online. So even when you’re away from home, but have Internet access, you won’t miss important messages.

Check Your Voicemail in XFINITY Connect

  1. Go to the XFINITY website and click Connect (email icon) at the top of the page.
  2. Enter your Comcast ID and password.
  3. Click the Voice tab at the top of XFINITY Connect.
  4. You’ll see a menu on the left side of the page, under the phone number.
  5. Click Voicemail and a gray box will appear around the selection.
  6. Click on the message you want to hear.
  7. Click the Play button to listen to the voicemail.

Check Your Call History in XFINITY Connect:

  1. Go to the XFINITY website and click Connect (email icon) at the top of the page.
  2. Enter your primary user name and password.
  3. Click the Voice tab in XFINITY Connect.
  4. You’ll see a menu on the left side of the page, under the phone number.
  5. Chose from one of three Call History options: Missed Calls, Answered Calls, and Placed Calls.
  6. After you make your selection, a gray box will appear around the selection and you can see its history.

Note: Your call history information will be available in XFINITY Connect for 90 days.

For more information on this topic, please visit our Help and Support Forums.

Find this article at:

http://customer.comcast.com/help-and-support/phone/check-voicemail-xfinity-connect/