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To use XFINITY Voice, you’ll need a compatible embedded Multimedia Terminal Adapter (eMTA).
You can lease an eMTA from us, or, in some areas, use an eMTA you have purchased. Depending on your area, you may have the option to install the eMTA yourself or to have us install it for you.
An eMTA used with XFINITY Voice service can’t be moved to another address and used without our approval.
Note: We may revise the requirements at any time for XFINITY Voice service, including the compatible eMTA makes, models, versions, and styles. We do not guarantee the compatibility of XFINITY Voice with any other service, system, or equipment, including customer-supplied eMTAs. If there is an incompatibility, remedies are limited to those described in the XFINITY Voice Subscriber Agreement.
Learn about the minimum system and equipment requirements necessary to use your XFINITY Voice home phone service.
Understand the precautions that need to be taken regarding your XFINITY Voice modem and home phone wiring with XFINITY Voice.
Find out if you are using an XFINITY-approved modem. View the entire list of approved modems.
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