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The lights on your XFINITY Voice modem mean something. Find out what.
An XFINITY Voice modem is a device that combines your cable modem and analog telephone adapter. Download a diagram of the modem. The lights on the box indicate different functions.
Here are descriptions of these lights:
*If XFINITY Voice service is interrupted as a result of downed cables connecting to your home or cuts to other portions of our network (as can happen in cases of severe storms), the service will not function until those facilities are restored. Depending on the specific facilities impacted, traditional phone providers may be affected.
Unlimited Select Customers: If there is an electrical power outage to the Comcast network in your area, your Unlimited Select will cease to operate during the outage, preventing inbound or outbound communications to or from systems or devices connected to Unlimited Select, including, but not limited to, home alarm or home security systems, medical monitoring devices, personal emergency alert devices or home detention devices.
For detailed instructions on how to recycle your used battery please click here.
Find information on how to troubleshoot your XFINITY® Voice home phone service from Comcast®.
Learn troubleshooting tips on how to fix your XFINITY® Voice home phone service, if you�re unable to make phone calls.
Resetting your cable or XFINITY Voice modem can repair certain modem issues. Follow a few easy steps to reset your modem!
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