Xfinity Internet 2go

Lightning-fast Internet connectivity when you're on the go

Getting Started

Connect a Wi-Fi device to the 4G/3G Mobile Hotspot

Download the user manual for your 4G/3G device to learn how to get your Wi-Fi device connected.

Connect a Wi-Fi device to the 3G Mobile Hotspot

Download the user manual for your 3G device to learn how to get your Wi-Fi device connected.

Install the XFINITY Connection Manager

XFINITY Connection Manager is available for use with the mobile broadband devices listed here. You can locate your device and quickly download the Connection Manager.

Get started with XFINITY Internet 2go

Here's how to get up and running quickly with XFINITY Internet 2go.

Get minimum system requirements for Internet 2go service

Knowing the minimum system requirements for Internet 2go service will help you to get the appropriate devices with the appropriate hardware.

Problem-Solving

Connect your Wi-Fi enabled device when you can’t find the Mobile Hotspot name

Can't find your Mobile Hotspot network name and you want to connect my Wi-Fi device? No problem - just follow these steps and you'll be connected in no time.

Troubleshoot your Internet connection using your Internet 2go Mobile Broadband device

If you're having trouble connecting to the Internet using your mobile broadband device, try some of these troubleshooting steps.

Beyond the Basics

Set up Roam Guard

Roam Guard can be set to warn you before connecting to a 3G roaming network. Setting up the Roam Guard will help to save you from incurring any roaming charges.

Read and understand the Usage Details Web Pages for your Internet 2go

Learn all about your XFINITY Internet 2go usage details.

Complete a Warranty Exchange of your Mobile Broadband device

If your Mobile Broadband device fails during the first 12 months following your activation of XFINITY Internet 2go service, you may qualify for a warranty exchange. If you qualify, we will send you a new device and Return Kit for the defective device.

 

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Sign In to get these great features and more:

  • Real-time service connection status
  • Appointment reminders

 

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