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Support XFINITY TV Applications for XFINITY TV on the X1 Platform

Introduction

This article details the apps user experience for the XFINITY TV on the X1 Platform.

Apps Menu Navigation

The XFINITY TV on the X1 Platform apps menu provides an interactive television experience that allows you to use our enhanced cloud-based guide features with third-party applications that you frequently use in your daily life.

To access the apps menu, simply use your remote to:

  1. Go to the Main Menu
  2. Select Apps
  3. Highlight and select the app you wish to use and press OK
X1 Dashboard Apps screen

Note: Using the Internet Apps on your X1 device will count towards your XFINITY Internet data usage.

Examples of Apps and Detail Screens

The following apps and detail screens are all available through the X1 Platform.

Headlines
The Headlines app screen is displayed

For more information on the Headlines app, please see Check Your Headlines Using the XFINITY TV on the X1 Platform Headlines App.

Horoscopes
A horoscope is depicted

For more information on the Horoscopes app, please see Check your Horoscope using the XFINITY TV on the X1 Platform Horoscope App.

Weather
A weather forecast is depicted

For more information on the Weather app, please see Check Weather using the XFINITY TV on the X1 Platform Weather App.

Traffic
A traffic update is displayed

For more information on the Traffic app, please see Check Traffic using the XFINITY TV on the X1 Platform Traffic App.

Sports

For more information on the Sports app, please see Follow Your Favorite Teams With the XFINITY TV on the X1 Platform Sports App.

Facebook

News Feed:
A Facebook news feed is displayed

For more information on using Facebook, please see Use Facebook With the X1 Platform from XFINITY.

Pandora
The Pandora app is displayed

For more information on using Pandora, please see Listen to Music With the X1 Platform from XFINITY Pandora Radio App.

Stocks
The Stocks app is displayed

For more information on using the Stocks app, please see Check your Stocks using the XFINITY TV on the X1 Platform Stocks App.

Photos
 The photos app is displayed

For more information on using the Photos app, please see View Your Photos with the XFINITY TV on the X1 Platform Photos App.

Voicemail

You can browse voicemails:
Phone numbers and voicemail messages are listed

You can listen to voicemails:
Phone numbers and voicemail messages are listed

Note: Upon opening the Voicemail app for the first time, you will be directed to http://x1.comcast.net/webportal/home to enable it on your X1 device.

For more information on the Voicemail app, please see Listen to Voicemail with the XFINITY TV on the X1 Platform Voicemail App.

What's New

Example of What's New App tip on how to quick search using the X1 guide

For more information on using the What’s New app, see Use the What's New App to Learn About New Features on the X1 Platform

Online App Setup

All setup and activation of third-party apps like Pandora and Facebook must be completed via the Web portal. Each user can control their own social media set up and privacy settings with their Comcast ID.
Third party accounts and privacy settings are displayed

  • You must have a Comcast ID prior to installation of X1 Platform from XFINITY.
  • The Primary User cannot manage these functions for secondary users.
  • Self-managed and restricted secondary accounts will be treated as primary user accounts so that they may regulate their own social media settings. 

Privacy Settings

Enabling a four-digit PIN in the Privacy Settings section of the Web portal allows each user in the household to use that PIN to access third-party apps via the X1 device. You do not create the PIN; rather, the PIN is the touch-tone-keypad equivalent of the first four characters of your comcast.net password. For example, if your password is "Comcast," your PIN would be "2662."

Find this article at:

http://customer.comcast.com/help-and-support/cable-tv/dashboard-for-xfinity-tv-on-the-x1-platform/