Support XFINITY TV Set Purchase PIN to Block Purchase of Pay Programs


How to block purchases for XFINITY On Demand channels and Pay Per View by setting a Purchase PIN.

If you have the X1 Platform from XFINITY, please see X1 Platform from XFINITY - Using Parental Controls for more information on how to set up a Purchase PIN on your set-top box.

What to do

When you set up a Purchase PIN, pay XFINITY On Demand or Pay Per View programs will not play without it. A Purchase PIN is not a parental control, so it will block pay programming regardless of ratings.

To set up a Purchase PIN:

Step 1:

Press the Menu button on the remote.

Step 2:

Select the Main Menu option.

Step 3:

From the Main Menu, select Setup.

  1. From the Main Menu, select Parental Controls

Step 4:

PINs Setup screen displays fields for entering Locks PIN and Purchase PIN.   In the next screen, highlight and select PINs Setup. Here you can:
  • Create a 4-digit Locks PIN to lock programs by rating, channels or titles.
  • Create a 4-digit Purchase PIN to prevent an unwanted purchase of pay XFINITY On Demand or Pay Per View programs.
  • Set an option to lock all programs after a power loss, until ratings and titles are restored.               

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