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Support XFINITY Internet Configure OSX to Connect to XFINITY Internet

Introduction

Access XFINITY Internet services with a Mac.

Configure the Internet settings on your Mac

  1. From the Apple menu, select System Preferences.
  2. On the System Preferences window, select the Network icon.
  3. From the Show menu, select your Ethernet card.
  4. Click the TCP/IP tab; then from the Configure IPv4 menu, select Using DHCP.
  5. Select the Apply Now button. At this point, your computer should obtain an IP address and all the other settings from the Comcast DHCP server. You should be able to surf the web, send and receive email, etc.

Still unable to connect?

  1. Select the PPPoE tab and make sure that Connect using PPPoE is not selected.
  2. Select the Proxies tab and make sure that none of the proxies are selected. Note: You may or may not select Use Passive FTP Mode (PASV); it does not affect your Internet connection or ability to go online. However, once you are connected, if you have trouble connecting to an FTP site, you may opt to change your selection at that time.
  3. Your Internet settings are now configured correctly to connect to the XFINITY Internet service. Click Apply Now and you should be able to surf the web, send and receive email, etc.

Find this article at:

http://customer.comcast.com/help-and-support/internet/set-up-xfinity-internet-on-mac-os-x/