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Support XFINITY Internet Set up Outlook 2010

Introduction

Whether you’re switching to Outlook 2010 — or starting fresh — we’ll make it very easy to get it up and running.

How to set up Outlook 2010 for Comcast email

  1. In Outlook 2010, click the File tab on the far-left corner of the menu.
  2. Click the Account Settings drop-down menu, then choose Add Account 
    Outlook Express Info Tab - Under account Settings, choose Add Account.
     
  3. Check Manually configure server settings or additional server types, then click Next
    Outlook Express New Account Window/Auto Account setup - Check Manually configure server settings or additional server types box, then click Next.

  4. Select Internet Email, then click Next
    Outlook Express - Add New Account Window - Choose Service - Check Internet E-Mail then click Next

  5. Enter your full name in the Your Name field, then an email address in the Email Address field.
  6. Select POP3 in the Account Type drop-down menu.
  7. Enter mail.comcast.net in the Incoming Mail Server field.
  8. Enter smtp.comcast.net in the Outgoing Mail Server field.
  9. Enter your user name (first part of your Comcast.net email address) in the User Name field, and then your password in the Password field
    Outlook Express - Add New Account - Internet E-Mail Settings Enter your user name (first part of your Comcast.net email address) in the User Name field, and then your password in the Password field.
     
  10. Click More Settings then select the Outgoing Server tab.
  11. Check My Outgoing Server (SMTP) Requires Authentication, then select Use Same Settings As My Incoming Mail Server
    Outlook Express - Internet E-Mail Settings Window - Outgoing Server Tab - Check My Outgoing Server (SMTP) Requires Authentication, then select Use Same Settings As My Incoming Mail Server and click OK.

  12. Select the Advanced tab and enter 995 in the Incoming Server (POP3) field.
  13. Make sure the box next to This server requires an encrypted connection (SSL) is checked.
  14. Enter 465 in the Outgoing Server (SMTP) field.
  15. Click the Use this following type of encrypted connection drop-down menu and select SSL. Then click Ok.
  16. Check the settings by clicking Test Account Settings on the Internet Email Settings screen. After the test is completed, click Close
    Outlook Express - Test Account Settings Window - Check the settings by clicking Test Account Settings on the Internet Email Settings screen. After the test is completed, click Close.

  17. Click Next then click Finish.
As an additional step, third party email clients are often configured to delete messages from the server. This will prevent additional devices from receiving your Comcast email. To use the Comcast email account on multiple devices, you will need to ensure that email messages are not deleted. Microsoft Outlook 2010 client will need to be configured to not delete messages from the server: 
  1. In Outlook 2010, click the File tab on the far-left corner of the menu.
  2. Click the Account Settings drop-down menu, then choose Account Settings.
  3. Select your comcast.net E-mail Account, and then click the Change button.
  4. Click the More Settings button located in the bottom right corner of the window.
  5. Click on the Advanced tab.
  6. Check the box next to Leave a copy of messages on server
    Outlook Express - Test Account Settings Window - Check the settings by clicking Test Account Settings on the Internet Email Settings screen. After the test is completed, click Close.
     
  7. Click OK.

Find this article at:

http://customer.comcast.com/help-and-support/internet/setting-up-outlook-2010/