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Support XFINITY Internet What is a Copyright Alert?

Introduction

Frequently asked questions about copyright alerts.

What is a Copyright Alert?

Comcast sends a Copyright Alert to customers when Comcast has received a notice from a copyright owner (or its authorized agent) stating that it believes you may have wrongly downloaded or made available for others to download its copyrighted content (such as music, a movie or television show) via a peer to peer file sharing program (FSP) without the right to do so.

These notices come from the members of the Motion Picture Association of America (MPAA) or the Record Industry Association of America (RIAA) or independent producers affiliated with them and include information like file names, dates, times and where the file is located on the Internet and the anonymous IP address Comcast assigned to you at the time. Copyright owners do not necessarily know for sure that you've violated their rights in order to send the notice. They simply need to believe in good faith that you might have. So, just because you have received a notice doesn't mean you have broken the law or that you are necessarily in any kind of trouble. For more information on Copyright Alerts, please click here.

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http://customer.comcast.com/help-and-support/internet/what-is-copyright-alert/