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Support XFINITY Internet Advanced XFINITY Connect Email Features

Introduction

Get the most out of your email with XFINITY Connect’s advanced features.

Overview

Once you’ve got the basics down, why not try out some of the more advanced features available with XFINITY Connect email? Find out how to do everything from personalize your messages to receive emails from your other accounts on your Comcast address. Want to get the most from your email? We’ll show you how.

Find out more about the basics of using XFINITY Connect for your email.

Change Your Display Name

Your display name is the name that appears in your recipient’s From field when you send them an email, and it can be any name you choose.

If you want to change your display name – for example, if you get married or if you want to use a nickname – here’s how.

  1. In XFINITY Connect, click the Preferences tab.
  2. Click Email Manager.
  3. At the bottom of the page, enter the name you would like to display on your outgoing email messages.
  4. Click Save.

Create Email Signatures

You can create an email signature that will appear at the bottom of your messages with your name, contact information, or other text. With XFINITY Connect, you can create up to three at a time.

Here, we’ll show you how to set up, edit, and choose a signature, as well as how to set a default signature that would appear on all emails from your account.

Set up an email signature

  1. In XFINITY Connect, click the Preferences tab.
  2. Select Signature from the left Preferences pane.
  3. Create a Signature Name and add your desired content.
  4. Click Save.

Edit a signature

  1. In XFINITY Connect, click the Preferences tab.
  2. Select Signature from the left Preferences pane.
  3. Select the signature you want to edit from the signature list.
  4. Edit the name, content or format.
  5. Click Save.

Select a signature when composing an email

  1. Click Signatures on the toolbar.
  2. Select the signature you’d like to use.

Select a default signature

  1. In XFINITY Connect, click the Preferences tab.
  2. Select Email Manager.
  3. Highlight your primary Comcast.net email address.
  4. Go to Primary Account settings, then use the drop-down menu beside Signature to choose your default.
  5. Click Save.

Set up Auto-Reply Messages

If you’re going to be away from your email for an extended period of time, like on a vacation or business trip, you can create an auto-reply message. This message will respond immediately to any emails you receive, so you don’t have to worry about people waiting for your reply. Here’s how.

  1. Sign in to My Account.
  2. Click Users & Preferences.
  3. Click Email Settings, located below the list of usernames in your account.
  4. Click On to turn on 'Auto Reply' and enter the message you want.
  5. Click the yellow Save button.

Add External Email Accounts

Many people have more than one email account. If you have an email account from a third-party service like AOL, Gmail, or Yahoo, you can add the account to your XFINITY Connect email and get all of your messages delivered to one inbox.

There are two ways to add other email accounts to your Comcast.net account, manually and through the XFINITY Connect Email Service Wizard.

Find detailed instructions for manually adding email accounts and the XFINITY Connect Email Wizard.

Add Contacts to Your Universal Address Book

Your Universal Address book is where you store the names and email addresses of anyone you’ve sent or received messages from, or anyone whose email address you know.

Like the contact list on your mobile phone, the Universal Address Book keeps your contacts information accessible and easy to find – so you don’t need to keep email addresses memorized or written down.

There are two ways to add contacts to your Universal Address Book.

From the Email tab

  1. Click on New, and select New Contact from the drop-down menu.
  2. Enter the contact’s name. All other fields are optional.
  3. Click Save to create the contact.

From the Address Book tab

  1. Click + NEW CONTACT button.
  2. Enter the contact’s name. All other fields are optional.
  3. Click Save to create the contact.

Make a Group Contact List

With a group contact list, you create a list of email addresses that you can send the same message to all at once. That way, if you want to send an email out to every member of your volunteer group or all the parents in your child’s class, you don’t have to enter in each address one at a time. There are two ways to create a group contact list:

From the Email tab

  1. In XFINITY Connect, select the Email tab.
  2. From the drop-down menu, select New.
  3. Select New Contact Group.
  4. Enter a Group Name, and click Enter.
  5. Select contacts from your contact list by checking the box next to the desired names. Then, click the Add to Group drop-down menu on the right side of the screen.
  6. Select the group you want to add your contacts to.

From the Address Bar tab

  1. Click the + NEW GROUP button.
  2. Enter a Group Name, and click Enter.
  3. Select contacts from your contact list by checking the box next to the desired names. Then, click the Add to Group drop-down menu on the right side of the screen.
  4. Select the group you want to add your contacts to.
    Note: Group contact lists are limited to 100 contacts.

Create Personal Folders

With XFINITY Connect, you don’t only have to keep your messages in your inbox. You can also create personal folders where you can move specific messages or create filters to send certain messages directly. Find out more about Comcast email filters.

Personal folders can help you keep track of emails that involve a certain part of your life, like work or school, or come from a certain group of people. Here’s how to create them.

  1. In XFINITY Connect, select the Email tab.
  2. Right-click on Folders in the left navigation bar.
  3. Select New Folder.
  4. In the pop-up window, click on Folders and enter a name for your personal folder.
  5. Click OK.
  6. Your personal folders will appear in the left-hand navigation bar.

Find this article at:

http://customer.comcast.com/help-and-support/internet/xfinity-connect-advanced-features/