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Support XFINITY Voice What's Included in an XFINITY Self Installation Kit (SIK)

Introduction

Comcast offers a variety of options to self install your services. Each SIK comes with everything you need to quickly and easily set up your devices and activate your services. Read on to learn more about the different kit options for:

XFINITY TV

The contents of an Xfinity TV self-installation kit are displayedThe XFINITY TV set-top box is depicted in the self-installation kit's box
The XFINITY TV SIK includes the following:

Equipment

  • XFINITY digital, HD or HD-DVR set-top box
  • Universal remote control with two (2) AA batteries
  • Coax cables (6 ft. and 3 ft.)
  • HDMI cable (6 ft.) – For HD and HD-DVR kits only
  • Power cord/supply

Depictions of the remote control, batteries and power cord

Depictions of the HDMI and coax cables

The red XFINITY folder includes the following:

Documentation
  • Activation information card (including your Comcast account number and device information)
  • XFINITY TV User Guide
  • Remote control programming instructions
  • Comcast terms and conditions
  • Additional marketing materials

The user guide and other self-installation kit literature are displayed

XFINITY Internet

The XFINITY Internet SIK includes the following:

The contents of an XFINITY Internet self-installation kit are displayed The contents of an XFINITY Internet self-installation kit are displayed

Equipment

  • XFINITY modem or eMTA device
  • Coax cables (20 ft. and 3 ft.)
  • Ethernet cable
  • Power cord/supply
  • Coax cable splitter (optional)
  • Cable tacks (optional)

Two coax cables are displayed

The Ethernet and power cables are displayed, along with a coax cable splitter and a cable tack

The red XFINITY folder includes the following:

Documentation

  • Activation information card (including your Comcast account number and device information)
  • XFINITY Internet User Guide
  • Comcast terms and conditions
  • Additional marketing materials

The user guide and other self-installation kit literature are displayed

XFINITY Voice

The XFINITY Voice SIK includes the following:

Equipment

  • XFINITY eMTA device
  • Coax cables (20 ft. and 3 ft.)
  • Ethernet cable
  • Power cord/supply
  • Coax cable splitter (optional)
  • Cable tacks (optional)

Two coax cables are displayed

The ethernet and power cables are displayed, along with a coax cable splitter and a cable tack

The red XFINITY folder includes the following:

Documentation

The user guide and other self-installation kit literature are displayed

XFINITY Triple Play

The XFINITY Triple Play SIK includes one XFINITY Internet kit and one XFINITY Voice kit. In total, the kits should contain the following:

Equipment

  • XFINITY digital, HD or HD-DVR set-top box
  • XFINITY modem or eMTA device
  • Universal remote control with two (2) AA batteries
  • Coax cables (two sets)
    • 6 ft. and 3 ft. for video device
    • 20 ft. and 3 ft. for Internet/Voice device
  • HDMI cable (6 ft.) – For HD and HD-DVR kits only
  • Ethernet cable
  • Power cord/supply (video device)
  • Power cord/supply (Internet/voice device)
  • Coax cable splitter (optional)
  • Cable tacks (optional)

Documentation

XFINITY Home Secure & XFINITY Home Control

 The contents of an XFINITY Home self-installation kit are displayed

The contents of an XFINITY Home self-installation kit are displayed

The XFINITY Home Secure SIK includes the following:

Equipment

  • Lighting module
  • Appliance module
  • Light switch
     
Customers can utilize the SIK option for select pieces of equipment if they already have XFINITY Home Secure prior to ordering equipment. All new XFINITY Home Secure installs always require professional installation.

The XFINITY Home Control SIK includes the following:

Equipment
  • Hub
  • Power cord/supply (Hub)
  • Ethernet cable
  • Indoor camera
  • Indoor/outdoor camera
  • Thermostat
  • Lighting controller
  • Appliance Controller
  • Light switch
  • Door/Window sensor
  • Motion sensor
  • CO detector
  • Water detector

Documentation
  • Quick Start Guide
  • Getting Started Card

FAQs

Do I need any tools to set up my XFINITY devices?
You do not need any tools to connect your devices. XFINITY Self Installation Kits come with the devices and connection wiring to set up your XFINITY services in just a few fast and easy steps!

How do I activate my services?
You can activate your XFINITY services through a click of the mouse or by a simple phone call! Once you have set up and connected all of your devices, you have two options for activating your services.

When do I activate my services?
For most orders, activation can be done any time between the day the equipment arrives and up to seven days after the requested completion date on the order, to avoid failure of the order. You should receive your Requested Completion Date when you set up your order through a Comcast agent. For XFINITY Voice orders with a ported phone number, the XFINITY Voice service must be activated on the FOC (Firm Order of Commitment) date (also received at the time you place your order). Failure of an XFINITY Voice order can result in loss of dial tone and/or the phone number.

All Self Installation Kits include activation information. You can find it in your red XFINITY folder.

Pricing Information

Shipping and handling charges apply and may vary by area. Self Installation Kit fee may apply and vary by area.

Find this article at:

http://customer.comcast.com/help-and-support/phone/what-is-included-in-an-xfinity-self-install-kit/